Home Decorations


Terms & Conditions

	Home Decoration Accessories LTD. N116 W18500 Morse Dr. Germantown, WI 53022 262-253-6550 262-253-6544(fax) Terms & Conditions: PRICES shown are wholesale FOB Germantown, WI and are subject to change without notice. SIZES may vary slightly from catalog, as most items are handmade. In some cases, actual case pack may differ from catalog. MINIMUM ORDER is $150.00. Minimum reorder is $75.00. First order must be Credit Card or prepaid. We accept MASTER CARD, VISA & AMERICAN EXPRESS. No COD. OPEN ACCOUNT can be set up by providing name, address, phone & fax numbers, and account number of four companies you are CURRENTLY getting credit from. Please give your bank name, address and contact person, also. PAST DUE ACCOUNTS are subject to 1.5% per month charge. New orders will be processed only after past due are paid. Returned checks are subject to a $25.00 fee. SHIPPING We ship with several trucking companies. Standard shipping is “best way”. Special routing information must have been specified at the time of order or we will ship at our own discretion. Customers categorized as a residential delivery may be subject to additional shipping charges as deemed by selected carrier. Special-handling requests will be subject to extra charges. (i.e. Lift gate, Inside delivery, etc…) We have established substantial discounts with Roadway Express, Dayton Freight and several other trucking lines. If you have a carrier preference, please notify us at the time of order, otherwise we will ship the best way. RECEIVING TRUCK SHIPMENTS Examine your order upon arrival for any discrepancies and or damages. Damages or shortages MUST be reported to the driver upon delivery and noted on the delivery receipt when signing for truck shipments. Trucking companies count and sign for the number of boxes in good condition when they make the pick up at our dock. Please remember, they are having you sign for the number of boxes in good condition when they deliver merchandise to you. It is at the delivery time that any notes MUST be made. (i.e. missing boxes, damaged boxes, torn shrink wrap, etc.) DAMAGE CLAIMS Damages and shortages must be reported to the carrier at the time of delivery and signed by the driver. Damages or shortages must be reported to us within 7 days of receipt of order. We take extreme care in assuring items are in good condition when leaving our facility. Trucking companies are required to count and sign for the number of boxes in a shipment in good condition when they make the pick up here. You MUST note any problems when signing for the shipment otherwise there is a high likelihood any possible claim would be denied. Once again, damages must be reported to the driver upon delivery. RETURNS will be accepted with our return authorization (RA) number ONLY and must be returned with appropriate packing material. Any items that are shipped back and are broken when we receive them due to inadequate packing material will not be credited. Returns are subject to a 20% restocking fee in addition to all shipping charges if the items are not damaged.